Shipping Policies and Rates

Delivery & Processing Charges (D&P)

D&P is the charge for catalog and Internet order processing, item selection, packaging, processing, transport and handling. Special delivery requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but are our best approximation.

Two-Day Delivery

Your order should arrive in 2 business days after shipping via USPS Priority Mail, Insured and Signature Required.

Overnight Delivery

If requested, add $17.00 to standard D&P. Your order should arrive next business day after shipping if ordered by 12:00 noon (ET). Please note overnight orders placed after 12:00 noon (ET) Friday, Saturday or on Sunday will be processed Monday and should arrive the next business day after shipping.

Alaska, Hawaii, Puerto Rico, American Samoa, Palau, Guam and U.S. Virgin Islands Deliveries

Add $5.00 to the applicable D&P charges. Your order should arrive in approximately 7 to 10 business days after the order is placed if ordered by 12:00 noon

Process and Delivery Costs

The following processing and delivery costs are for merchandise pictured and described on our web site. Costs are calculated according to the total cost of the merchandise in your order. All prices are expressed in U.S. currency.

RETURNS & EXCHANGES

Please contact John Allan Designs @  (239) 395 - 4100 for assistance with returns and/or exchanges of purchases.